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COVID-19 Service Updates

News Item Detail

In The News

05/13/2020
Philadelphia Department of Streets Service Updates

Service Updates

May 14, 2020

Every other week recycling collections continue through June 26. The schedule below reflects the changes in recycling operations:

Week of Collection Type
May 18 - 22 Trash collections only
May 25 No collections - Memorial Day Holiday
May 26 - 30 Trash & recycling collections; One day behind due to holiday
June 1 - June 5 Trash collections only
June 8 - June 12 Trash & recycling collections
June 15 - June 20 Trash collections only
June 22 - June 26 Trash & recycling collections

May 1, 2020

Our public-facing customer service counters remain closed. This includes all business conducted in the Municipal Services Building. Business is being conducted online and by email until further notice. We thank you for your patience as we work to provide a comparable level of service while working remotely through this pandemic.

Our Right of Way office is not able to support the following functions at this time: addressing interim memos, answering phone calls or code/comment clarification requests, etc. outside of the formal review process. 

 

April 22, 2020

Permit Services: 

If your permit has expired or is approaching expiration as a result of work stoppage due to COVID-19, email your permit number and contact information to streetclosure@phila.gov to request a permit extension. Our Right of Way Office remains closed to the public. Business is being conducted online and by email only.

 

April 21, 2020

Sanitation Services:

Sanitation Convenience Centers are currently open Tuesday through Saturday from 8am to 8pm during the City's COVID-19 response. Residents visiting the Sanitation Convenience Centers are required to wear a protective mask as mandated by Governor Wolf to minimize spread of the COVID-19 virus. This order went in effect on Sunday, April 19 at 8pm. Signage stating this requirement will be posted at the sites.

Trash collections continue on or close to regular weekly schedule as possible. Residents should continue to place their materials out on their regularly scheduled day at their normal pickup location. 

Recycling materials will be collected on an every other week schedule through May 15th or further. 

Paving Operations:

The Streets Department’s 2020 Planned Paving Program has been delayed in response to the COVID-19 pandemic. The Department has reduced its operations to best carryout services deemed essential and stay within the guidelines established for social distancing. Please check back for updates.

 

April 17, 2020

The Streets Department public-facing permit counters are closed. We expect to open them on May 30, 2020; but will continue to evaluate this timeline as the health emergency evolves.

 

April 3, 2020

Effective Monday, April 6th, the Streets Department introduces the following changes to its sanitation operations during the COVID-19 pandemic. 

Recycling materials will be collected on an every other week schedule. Residents should hold their recycling materials for the week of Monday, April 6th through Saturday, April 11th. Recycling collections will resume on Monday, April 13th with every other week collections through May 15th or further. View details here.

Residents should continue to place their materials out on their regularly scheduled day at their normal pickup location. 

Sanitation Convenience Centers are currently open Tuesday through Saturday, from 8am-8pm.

Trash collections will continue on or close to regular weekly schedule as possible. Residents should continue to place their materials out on their regularly scheduled day at their normal pickup location. 

 

April 1, 2020

Trash collections are currently one day behind. Residents should continue to place their materials out on their regularly scheduled day at their normal pickup location. We thank residents for their patience during this unprecedented pandemic.

 

March 25, 2020

Effective as of March 18th, the Philadelphia Department of Streets will operate on a limited basis during the COVID-19 public health emergency. The Department has implemented a variety of operational changes to mitigate the impact of the virus, and to protect the health and safety of residents, customers and staff.

Our public-facing customer service counters are closed. We expect to open our permit counters on April 13th, 2020; but will continue to evaluate this timeline as the health emergency evolves.

Specific applications can be submitted through online services as described below. Some restrictions or delays may apply.

For the latest information on the City’s response to the COVID-19 public health emergency, please visit www.phila.gov/covid-19.

Permits – City buildings, including the Municipal Services Building, are closed to in-person visits. Staff is working remotely to review permit requests that already have been submitted. Applications for new permits can be submitted electronically. Essential infrastructure will be prioritized. Applicants should expect delays while the current state government regulations are in effect.

Important: Plumbers Permits will be issued by the Philadelphia Water Department on an emergency basis only. 

Permitting Services Status Information
Street Opening Permits (GPIS) Restrictive Service Being issued for critical public utility infrastructure activities only. Delays are possible. Staff will respond to critical inquiries only.

Street Closure Permits

Restrictive Service Being issued for critical matters related to health, welfare, and safety only. Delays possible. Staff will respond to critical inquiries only.
Hauling Permits Restrictive Service Being issued for critical public utility infrastructure activities only. Delays possible. Staff will respond to critical inquiries only.
Emergency Utility Notification (EUN)

Normal Service

Being issued to utilities under normal service.
Temporary No Parking (TNP) Moving Permits Suspended Not being issued until further notice.
Block Party Permits Suspended Not being issued until further notice.
Plumber Backfill Restrictive Being issued on emergency basis only.
Notices Service  

 

 

Construction Management Services

Construction Services

Status

Information
Construction Management Restrictive Service Inspectors and engineers monitoring active construction sites for City projects in the public right of way. Suppliers can submit invoices electronically to their points of contact in construction management. Materials and supplies vendors can submit their invoice electronically.
Contracts Restrictive Service Contracts are being processed remotely for emergency services.
Design Services Restrictive Service Design services are being conducted on emergency basis only.
Engineering Restrictive Service Engineers are on call to respond to emergencies in the public right of way.

Sanitation Services – Residential trash and recycling services have been deemed an essential service amid the City’s COVID-19 response.

Sanitation Services

Status

Information

Trash Collections Normal Service Regular trash pick-up schedules remain in effect at this time. Residents should continue to set materials out on their normal collection day at the regular pick up site. Residents are urged to use lids for trash bins and bags should be tied tightly to prevent debris from blowing away.
Recycling Collections Normal Service Regular recycling pick-up schedules remain in effect at this time. Residents should continue to set materials out on their normal collection day at the regular pick up site. Residents should use lids for their recycling bins. Lids for City-issued recycling bins can be picked up from the Sanitation Convenience Centers.
Sanitation Convenience Centers Open

Hours of operations are 8a-8p, Tuesday through Saturday.

Mechanical Broom Street Sweeping Suspended Mechanical broom street sweeping is suspended until further notice.