Potholes are bowl-shaped openings up to 10 inches deep. They occur when the top layer of the road has worn away, exposing the concrete base.
Customer Service Standard:
Response time of three business days (Requests reported by 2 p.m. Monday through Friday will be repaired within three business days)
Redress - The Streets Department will notify customers if the repair is not made within three days.
Cave-ins (also called sinkholes) reach past the concrete base of the road. This void can occur when the dirt below the concrete base has washed away, causing the upper surfaces to fall though.
Repairs to cave-ins include repairing the subsurface of the roadway and may involve repairs by property owners and/or other utility agencies (Water Department, PGW, PECO, cable utilities). Every effort is made to address permanent restoration in a timely manner.
Ditches are rectangular excavations in the road made by utilities and plumbers to reach underground lines. The contractors are responsible for filling the ditch and paving it temporarily and notifying the city upon completion. The Highways Division then schedules a permanent repair to the road. If a ditch is not backfilled properly, it will wash out or sink in, leaving a large hole.
Customer Service Standard
Response time of 45 business days (July 1 to November 30)
From November 30 to June 30 the Streets Department will permanently repair as weather permits. In the meantime, the Streets Department will keep the ditch in a safe condition.
STREETS DEPARTMENT SCHEDULES MAINTENANCE WORK ON LINCOLN DRIVE
Temporary lane closure scheduled for Saturday, September 28, 2013
PHILADELPHIA - Lincoln Drive between Johnson Street and Wissahickon Avenue will have one "inbound" or southbound lane closed temporarily due to roadwork on Saturday, September 28, Acting Streets Commissioner David Perri announced today. The following temporary restriction is scheduled to be in effect from approximately 6:00 AM until 5:00 PM on Saturday: